BrandBastion is a highly efficient social engagement platform powered by AI technology that facilitates seamless management of comments, analysis of sentiment, identification and concealment of unwanted messages, and detection of messages that require a response. With a centralized inbox, businesses can effortlessly monitor all comments from posts, ads, and dynamic ads in a single location. The platform utilizes advanced AI algorithms to identify comments that demand a response or those that should be hidden, while filters enable effortless sorting of comments by sentiment, keywords, campaign, post, platform, etc. To stay updated, users can set up notifications for spikes in comment volume or keyword mentions. BrandBastion also offers saved replies that allow companies to promptly respond to frequently asked questions, and team members can assign conversations to designated individuals for more effective collaboration. Additionally, BrandBastion delivers actionable insights from conversations, including sentiment analysis and content resonance, and supports a range of social media channels such as Facebook (organic ads, dynamic ads), Instagram (organic ads, PAC Ads), YouTube (organic ads), Twitter (organic ads, mentions), and TikTok (organic ads).
