Fin by Intercom

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Overview

Instant customer support chat assistant.
Introducing Fin by Intercom - the world's most advanced AI bot for customer support. Powered by the latest GPT-4 technology and Intercom's proprietary machine learning, Fin can accurately and immediately answer customer questions, reducing support volume and resolution times.

Unlike other AI bots, Fin requires zero setup and can hold complete support conversations in plain English. It provides trustworthy and accurate answers based on your existing support content, ensuring that customers receive relevant and helpful responses.

Fin is fine-tuned for support and can understand complex queries, ask clarifying questions, and explain complicated subjects clearly. Seamlessly integrated with your company's existing support articles, Fin starts working immediately and continuously learns from your support knowledge base.

With built-in safeguards to avoid off-brand topics, Fin provides a trustworthy source of information for customers. Its responses link to source materials, allowing for additional research and a deeper understanding of the response.

Fin combines natural language processing, machine learning, and OpenAI's GPT-4 to provide a cutting-edge solution for customer support. It also routes more complex queries directly to the human support team, saving time and effort.

Experience the benefits of Fin today and provide your customers with the best possible support experience.

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Published March 14, 2023
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