OpenSight

Overview

OpenSight is an exceptional AI chatbot solution that optimizes customer support efficiency. It boasts a two-factor authentication (2FA) feature that fortifies security and can be customized with a hardware security key, a mobile authenticator app, or SMS on your phone. OpenSight also offers Agent Assist, which suggests responses to customer inquiries based on FAQs, previous tickets, and documentation. OpenSight is highly adaptable and can be integrated with various third-party tools such as Stripe, Retool, Snowflake, and more to execute actions and authenticate user information. It comes with a free demo bot to test its efficacy. OpenSight's goal is to help customer support representatives become more efficient, providing near-perfect accuracy at a fraction of the cost, with a 93% reduction in cost.