Privacy Policy
Last updated: April 5, 2025 · Operated by RSpark LLC
1. Introduction
Welcome to WebStore AI ("we", "us", or "our"), a service operated by RSpark LLC. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit webstoreai.com and make purchases or list products on our marketplace.
By using our platform, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the site.
2. Information We Collect
We collect information you provide directly to us, including:
- Account information — name, email address, username, and profile details when you register.
- Payment information — billing address and payment method details processed securely through our payment provider (Paddle). We do not store full card numbers on our servers.
- Seller information — payout details and tax information required to pay sellers.
- Usage data — pages visited, prompts viewed or purchased, search queries, browser type, IP address, and referral source.
- Communications — messages you send to our support team.
When you sign in via Google or GitHub, we receive your public profile information (name and email) from those providers in accordance with your permissions.
3. How We Use Your Information
- Provide, operate, and maintain the WebStore AI marketplace.
- Process purchases and pay sellers their earnings.
- Send transactional emails (order confirmations, download links, receipts).
- Respond to support requests and resolve disputes.
- Monitor and improve platform performance, detect fraud, and enforce our Terms of Service.
- Send occasional product updates or marketing emails (you may unsubscribe at any time).
- Comply with legal obligations applicable to RSpark LLC.
4. Sharing of Information
We do not sell your personal information. We may share it with:
- Paddle — our payment processor, which handles all transactions under its own privacy policy.
- Google / GitHub — OAuth providers when you choose to sign in through them.
- Analytics providers — anonymised usage data for platform improvement (e.g. Google Analytics).
- Law enforcement — when required by law, court order, or to protect the rights and safety of RSpark LLC or our users.
5. Cookies & Tracking
We use cookies and similar technologies to maintain your session (login state), remember your theme preference, and collect analytics data. You can disable cookies in your browser settings; however, some features of the platform (such as staying logged in) may not function correctly without them.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymise your personal data within 30 days, except where we are required to retain it for legal, tax, or fraud-prevention purposes.
7. Security
We implement industry-standard technical and organisational measures to protect your data, including encrypted connections (HTTPS), hashed authentication tokens, and restricted database access. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access — request a copy of the data we hold about you.
- Correction — ask us to correct inaccurate information.
- Deletion — request deletion of your account and personal data.
- Portability — receive your data in a structured, machine-readable format.
- Opt-out — unsubscribe from marketing communications at any time.
To exercise any of these rights, contact us at hello@webstoreai.com.
9. Refund & Return Policy
At RSpark LLC we stand behind the quality of every prompt listed on WebStore AI. If you are not satisfied with a purchase, we offer a 14-day return policy from the date of purchase.
Eligibility
- Refund requests must be submitted within 14 days of the purchase date.
- The prompt must not have been resold or redistributed by the buyer.
- Requests must include your order ID and a brief reason for the refund.
Non-Refundable Situations
- Refund requests submitted more than 14 days after the purchase date.
- Prompts that have been downloaded and used to generate substantial commercial output.
- Purchases made under a promotional or discounted bundle where the refund would exceed the bundle price.
- Accounts that have abused the refund policy (repeated refund requests across multiple purchases).
How to Request a Refund
Email hello@webstoreai.com with the subject line "Refund Request – [Order ID]". We aim to respond within 2 business days and process approved refunds within 5–10 business days via the original payment method.
Seller Responsibility
Sellers acknowledge that RSpark LLC may issue refunds on their behalf under this policy. Refunded amounts will be deducted from the seller's pending balance. Sellers who receive excessive refund requests may have their listings reviewed or removed.
10. Children's Privacy
WebStore AI is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal data, we will delete it promptly.
11. Changes to This Policy
RSpark LLC may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date above. Your continued use of the platform after changes are posted constitutes acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact: